Help Centre

How can we help?

Quick answers to the questions we hear most. Need a human? Message us on WhatsApp — +233 54 049 7649 — and we’ll sort it out.

Placing an order

Browse the shop, add items to your cart, and check out with mobile money, card (via Paystack), or cash on delivery where available. You can also order directly through WhatsApp — send us the product name or link and we’ll raise the order for you.

Payment

We accept mobile money, bank cards via Paystack, and cash on delivery for eligible orders and areas. Payment is confirmed before dispatch.

Delivery

We deliver nationwide across Ghana. Accra orders are typically same-day or next-day; outside Accra depends on your region. You’ll get a delivery update by WhatsApp or phone.

Tracking your order

Use the Track Order page, or message us on WhatsApp with your order number and we’ll give you a live status.

Returns & warranty

See our Returns & Refunds policy and Warranty Info pages for the full details.

Contact us

WhatsApp / call: +233 54 049 7649

See our FAQ for more common questions.