1. Information We Collect

When you shop with us, we may collect:

• Personal details: Name, email, phone number, delivery address
• Payment information: Processed securely via Paystack (we do not store card details)
• Order history: Products purchased, dates, amounts
• Device data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

• Process and deliver your orders
• Send order updates via SMS and email
• Provide customer support
• Send promotional offers (only with your consent)
• Improve our website and services
• Detect and prevent fraud

3. Data Sharing

We do NOT sell your personal data. We share information only with:

• Paystack — to process payments securely
• Delivery partners — your name, phone, and address for delivery only
• Google Analytics — anonymized website usage data

We may also share data if required by Ghanaian law.

4. Cookies

Our website uses cookies to:

• Keep items in your shopping cart
• Remember your login session
• Analyze site traffic
• Show relevant product recommendations

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use SSL encryption across our entire site. Payment data is handled by Paystack, which is PCI DSS Level 1 certified. We take reasonable measures to protect your data, but no system is 100% secure.

6. Your Rights

Under Ghana’s Data Protection Act, 2012 (Act 843), you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the Data Protection Commission of Ghana

7. Contact Us

For privacy-related inquiries:
Baahe Electronics
WhatsApp: +233 540 497 649
Email: support@baahe.org