Warranty Info

Warranty

Every product sold by Baahe carries the manufacturer’s official warranty. The warranty period is set by the brand and product type, and is confirmed on the product page and your invoice at the time of purchase.

What’s covered

Manufacturer warranty covers defects in materials and workmanship under normal use. It does not cover accidental damage, misuse, unauthorised repairs, or wear and tear.

How to make a warranty claim

1. Message us on WhatsApp — +233 54 049 7649 — with your order number and a short description (and a photo/video of the fault if you can).
2. We’ll confirm your purchase, advise whether it’s a warranty or service issue, and arrange the next step — repair, replacement, or manufacturer service.
3. Where the item needs to be seen, we’ll arrange drop-off or pickup.

Before you claim

Have ready: your order number (or invoice), the product name/SKU, and a description of the fault. The faster we can identify the issue, the faster it’s resolved.

Questions? WhatsApp us.